your rights with section 91 and Triangle of Care

Morning all. So, section 91, Triangle of care... have you heard of them???

Section 91 is part of the Health and Care Act 2014 It describes that the NHS trusts and foundation trusts have a duty to involve patients and carers in discharge planning for adults who require care after leaving hospital.

So what does that mean? It ensures patients and carers have a say in their care and discharge plans by promoting communication between healthcare professionals, patients, and carers with the intention to improve the quality of care and reduce unplanned readmissions.

Triangle of Care emphasizes the importance of collaboration and communication between healthcare professionals, patients, and carers.

Where the Healthcare Professional is the medical or nursing staff providing care to the patient, the Patient is the individual receiving care and the Carer is the person who provides support and assistance to the patient, often a family member or friend.

The intention is improved patient outcomes due to shared decision-making and coordinated care. This can have a further effect resulting in enhanced patient satisfaction and reduced stress for carers.

How does Section 91 and the Triangle of Care work together and how does it relate to you? Section 91 and the Triangle of Care promotes patient-centered care and collaboration between healthcare professionals, patients, and carers. Section 91 provides a legal foundation for involving patients and carers in discharge planning, while the Triangle of Care emphasizes the importance of collaboration and communication among all parties involved in the care process.

References: Section 91 of the Health and Care Act 2014 is a key piece of legislation in the United Kingdom that focuses on improving the discharge process for patients leaving hospital. Here's a link to the official government website where you can find the text of Section 91: * Legislation.gov.uk: https://www.legislation.gov.uk/ukpga/2014/23/section/91

Triangle of care https://carers.org/triangle-of-care/the-triangle-of-care#:~:text=What%20is%20the%20Triangle%20of,by%20including%20and%20supporting%20carers.

The not so weekly, weely round up

Weekly Round up

Hello and well, here we are, a little over , 2 weeks late.

Service Verification

Firstly, I have a system to verify and validate the services I signpost to. Its a simple system, it will email to the service provider, tell them what is held in this site, and ask them to click a link to validate the information. Click a link. thats all. What I want to know is, if people click the validation link, does it work? or is the link not clear enough?

Should i reduce the information sent via email so they have to click the link to see what is being held... I get several emails saying thanks, thats right, or amendments to the information. This can all be changed if the link is used, and the service can be removed if the provider doesnt want it to be hosted on this site, all they have to do is click the link in the email.

Activities

So, the past two weeks, I have again, attended several meetings, related to services presented to service users, and support systems presented to carers. The initial outcome, always seems positive, I can see the benifit in what they are trying to do. However, some of the meetings describe a different project, which, if implemented in the way it was ment, then there would be no need for, it feels, half of the projects, focus groups, meetings, because the intention in "this meeting" has already been explored and implemented. make sense?

Website Update.

I have new plans for the website. currently if a business has a service they offer, then thats good. one entry. but if that same business has 2, 3 or 5 services they offer, then there is duplication of informaiton, the only difference currently is the event title and posibly email address, so Im changing that. There will be a directory of businesses, and if you click on that, it will expand and show exactly what they offer. The initial home screen will remain the same, with easy and quick access to services, but if you want to know more, it will be there ... soon ...

Service providers update I have several, i guess, hundreds of services waiting to be put on the website, but currently the two people I care for are unwell, with a bug which is making the rounds locally, so my carers time is being made use of 100%, leaving not much after. this is resulting in the website not being updated as often and with as many entries as I would like. Watch this space, its happening, but slowly, and with the changes I intend to do, which ultimately will make the process quicker, is slowing things down while i complete it.This will also have an impact on the event calendar, which will be linked in to the services offered. this means any service which has restricted opening times and dates, will be able to define these on the website. Im still in two minds whether to hide them if they are not open, disable the button or just leave as is. What do you think?

Right, im going to get some coding in before it gets too late.

Have a good rest of the week, but if you need support, I trust you find the support you need at the time you need it.

weekly but not quite weekly roundup

Hello everyone. So, firstly, i want to say sorry for the delay in updates. I had to step away from the website for a little bit. Once again, someone has posted online, that the earth will be taken over in 2028, and somebody who has ocd, paranoia, psychosis, believed this event will actually happen, so sleep has been eratic, eating has been eratic, and I have just spent time, tring to convince them that this event wont happen, like it didnt happen last year, or the time before, or before or ....

I had a fantastic meeting with Alex, he is trying to restore a community to how it use to be prior to covid, and he has developed a booklet with all the events held locally, so I have started to import these events in to the calendar. I think the whole website needs a revamp, to allow for further defining when events are going to be. question is, do i only display events, services, etc, when they are open or display them all with information on when they are open? going to have to think about that..

I have also been asked to co-host a support group, which I have been attending every wednesday, so that is fantastic news. that along with chaterbox which i attend every thursday....

right, need to email my future accountant and start registering the business so, im going to leave it here for today and hopefully normal services will resume from today. have a great day, but if you find you are struggling, then please use the website to find the support you need at the time you need it.

this is what we need....

Hello and welcome to another weekly, although a bit longer than weekly roundup. Yesterday I attended the SouthWest London and St Georges Mental health Trust AGM. Although I didnt attend it, I am now a co-host for the Peer Recognition support group, so I attended the coffee and chat part of the AGM and just after the meeting started, I had to leave. But..... me being me, i went around, handing out my flyer to anybody who would take it. I met a couple of the directors and, overheard a couple of ladies talking about their experiances, so, again I gave them my leaflets. And that turned in to a long conversation about "We were only talking about the lack of information sharing". It transpires they are councillors and their task is to try and get the communities involved and aware. They were so excited to hear about the website, it again reminded my why i do this, what its all for. This lead on to a couple of name dropping and further LinkedIn contacts. It was the ecitement they displayed when they checked out their area to find I had local services defined for that area which in turn really got me excited all over again.

I also met the guys who run the volunteer center, and have already had a few emails with details of pilot schemes and names of people to contact...

And.... I met someone who is trying to create a connection for a community within sutton. By this I mean, he is meeting people, and discussin what they want, what they would like to get involved in, within a community in Sutton. He has produced a really good calendar booklet, which describes each day, what is available, where its located with a brief summary. he also use to run a website simular to what im doing but just focusing on Sutton, so we are going to see if there is any cross over and build on that.

I intend to reproduce anything which is working in this area to other areas around the UK, so if anybody is interested to help, then let me know and we can have a chat, see what you can do to help me, and ill see what I can do to help you and your community.

I need a team of people !! help ! :)

Weekly Roundup

Hello and welcome to this weeks round up.

So, to start off, Dialogue Plus, this is the new method to assess and create a care plan for patients. I attended a workshop this week, to listen to feedback from people who took part in the pilot, to see what they thought worked well and where it could be improved. It was interesting. In the end, I ... well, I gave out around 100 flyers for My Mental Wellness UK, as each and everybody who attended saw the purpose of the site and wanted to pass on information to their patients. Some of the participants already knew about the site, and asked for more flyers... It was an amazing 4 hours, just listening to them talking about the system.

Support groups

Then Chatterbox on Thursday. This is the 3rd meeting I attended, and heard some amazing feedback from a previous attendee. Next week it looks like we have around 10 people attending, so its starting to take off. You can find details if you change the location to Sutton and check out Support Groups. Chatterbox covers South West London's 5 borough.

Plans for next week

Next week, im attending a Suicide Prevention conference, Sutton Mental Health foundaton for a number of events, and it looks like I have 5 meetings / steering groups / forums to attend. Going to be a busy week.

Website News.

The Location service is working really well, im really pleased with it. Let me know what you think. I have verified a further 30 carers resources, Check out your area, see if its been listed yet, if not, its comming.... And finally, I have re-writen the verificaiton email system. So if you are a service user, please look out for your email to verify the information just by clicking a link in the email.

Final word

Have a great week, but if you find you are struggling, please make use of the website and I trust you will find the support you need.

Loctaion location location and weekly roundup

Hello and welcome to Saturday.

Location Services

Thanks to Gemini, Googles AI service, I have been able to create a new method to locate the area you are in. This means its more accurate and does not depend on how you connect to the internet. Again, I only extract the district / area you are located, I dont record any other information about your location but more to the point, I dont know who uses the website. I know how many times the page is accessed but by whom, i have no idea.

So. location. When you visit the website, it uses the inbult function of your device browser to provide your rough location, if you dont want to use that, then you have the option to give your post code. Again, the only information I get from that is the area you are in. If you dont want to use your post code, then just press the submit button and pick an area where you are located from the list.

Carers resources

Im still adding further resources for carers. it takes around 5 minutes to verify each as I check different information and ensure its all current. Its happening, just slowly.

Support Groups

Last week we attended chatterbox, a support group held every thursday between 1 and 3pm in Tooting. This week it was suggested that we look in to an arts and crafts project as part of the business, so if you are locall, this may be comming your way soon. We will be looking at funding for this venture to try and keep it a free event for you to attend. I have also been asked if I would like to co-host a carers recognition group I attend every wednesday, so thats exciting. well, thats it for this week so far.

Have a great rest of the week, but if you find you are suffering, please make use of the website and see if there is a service resource or venue you can use to help you through the day.

Carers resources

Hello, and here is this weeks roundup. firstly, shortly after Swindon's carers center announced that they were closing, they posted that they had come to an agreement and will be open until at least 1st Jan 2026. fantastic news. But that sent me on a research quest. The research I performed found 461 carers resources which I have imported in to the website. Im slowly going through these one by one to ensure they are still valid, that there is the correct contact details, website, facebook page etc. Its going to take time, the result being, day by day, there are further carers resources which are being signposted to from this website.

This week saw another event hosted by Spear London, in Kingston, where I had a long conversation with the Mayor of Kingston and providing her with a handful of leaflets for her office. Having interacted with a number of service providers who were keen on using the website, and service providers who again indicated they were keen on using the website to find services they were not aware of.

Website update: The location service I use to get the district / town / area you are located is proving to give false information. I am in the middle of updating the method of locating your area to be able to provide the support you need. This means you either click on allow to enable the browser to send location details which will result in finding the district / area your in, or using your postcode, which will again just return your area. I dont save any information about users of this website, and the information provided is publicly available.

Next week: Not a lot happening next week, Chatterbox is back on Thursday, which I have indicated that I would be interested in co-hosting this event, so when the person running it is away, i can step in and ensure its running. The normal Sutton Mental Health Foundation visit on friday, Carers Recognition Group meeting on Wednesday, its the following week where i have several meetings which is good, means I get to share information between groups at a high level.

Have a good week, but if you find your suffering, please make use of the website to find the support you need at www.mymentalwellness.uk

Reallity hits

This week, Swindon Carers Center announced that they were unable to get funding so they were going to close end of the year. Just under 30 years of service, serving just under 6000 carers. That is amazing, but that in it self, is heart breaking. They just annoucned that they have funding to the end of 2025 so, well, thats better than it closeing this year... Then I found out that Age UK have closed their offices in Southampton, Mind have closed their office in Andover. Im guessing this is just the tip of the iceberg. After hearing the speach from His Majesty King Charles III, related to Mental Health, I had faith that things were going to change, and change for the better.

How is closing these offices due to lack of funding making this change for the better ?

Im worried, really worried. Then on the other hand, creating and developing this website has taken on a whole new meaning, new requirement, new need. So watch this space.

A quick update.

Hey, how are you? I have just been asked to be a Community Health Ambassador.. role sounded interesting.

So, whats happing with the website? I have been chasing becoming a CIC - Community Interest Company. This means the insurance will have to change and as part of that, I need to be more compliant with the data I hold. So, if you are a service provider, listed on this website, prepair for an automated, yes, I dont do anything, the website does it all its self, it sends an email to the service provider with a unique coded link. They click on the link and if you can get through the security on the website, you are invited to validate the information. This can be just the title of the service and facebook group, but it looks at website addresses, physical addresses, phone numbers etc.

So, yeah, look out for emails :)

to be a company or not to be a company

The times I have spoken to a service provider to hear, what garentee do we have that you will be around in 3 months, 6 months time? Your not a registered company...

Becoming a registered company has two effects for me, it indicates that Im serious about the work im doing, sharing information between services and the public, that Im not going away any time soon, and, it is a step further to getting funding for the work im doing. Im not doing this website, communicating between services and public for money, but on the other hand, transport to the meetings, website, phone, internet access, insurance, they all cost money, money I dont really have, so becoming a CIC will bring me a step closer to being able to apply for funding to cover these costs. In the last 7, no, 4 days, I have traveled over 45 miles to events, meetings and conferences, which is around £12 to £15 in fuel alone.

Some people have indicated that im only befriending them, in order to get "donations" for the website. The website is free to use, free to advertise services and events. There are only two reasons a service or event is not listed, 1 is the service or event is not free to use, 2, no one has told me, or added the service or event to the website. As long as it is free for people to attend, even if there is an area restriction, it can be listed on the website as long as it is Mental Health or Wellbeing related.

If you would like to donate, to towards costs of keeping the site running, cards to give out to people at events, I continue attending events and passing out cards, then please get in contact. But your access to the website does not depend on if you donated or not.